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Terms & Conditions

The current terms of sale are concluded on the one hand by the company CARAPACE-FRANCE with a share capital of 1000 euros, whose head office is located at 16 Avenue de l’Europe, 67300 Schiltigheim, registered in the Register of Trade and Companies of Strasbourg under the number 8501725400016 below called “CARAPACE-FRANCE” and managing the site www.carapace-france.fr and, on the other hand, by any individual or legal person wishing to make a purchase via the website www.carapace-france.fr or wishing to carry out a ceramic treatment in the service service known as the “buyer.”

identification

Social reason: Carapace-France
Legal status and social capital: SASU – 1000 euros
Responsible name: GLAISER
Responsible first name: MARC
Headquarters: 16 Avenue de l’Europe
Postcode: 67300
City: SCHILTIGHEIM
Country: France
telephone:
E-mail: carapace.france@gmail.com
http://www.carapace-france.fr website
Site host: OVH
SASU with a capital of 1000 euros
Code APE 4532Z
VAT: FR00850177254

 

 

Article 1. object

 

These terms of sale are intended to define the contractual relationship between Carapace France and the buyer and the conditions applicable to any purchase made through the www.nano-carapace.fr website. The acquisition of a product through this site implies an unqualified acceptance by the buyer of these terms of sale which the buyer acknowledges that he became aware of prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the www.nano-carapace.fr site is not directly related to his professional activity and is limited to strictly personal use and on the other hand have full legal capacity, allowing him to commit under the present terms and conditions of sales.

 

Carapace France retains the possibility to modify these sales conditions at any time, in order to comply with any new regulations or with the aim of improving the use of its site. As a result, the applicable conditions will be those in effect on the date of the purchaser’s order.

 

Article 2. Products

 

The products offered are those listed on the www.nano-carapace.fr website of Carapace France within the limit of available stocks. Carapace France reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description containing its main technical characteristics (containment, use, composition…). The photographs are as faithful as possible but do not engage the Seller. The sale of the products presented on the www.nano-carapace.fr website is intended for all buyers residing in countries that fully authorize the entry into their territory of these products.

 

Article 3. rates

 

The prices on the product sheets of the internet catalogue are prices in Euros () all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be passed on to the price of the products. Carapace France reserves the right to change its prices at any time, however, with the understanding that the price listed on the day of the order will be the only one applicable to the buyer. The prices shown do not include the delivery fee, charged in addition to the price of the products purchased according to the total amount of the order. In metropolitan France, for any order greater than or equal to 100 euros TTC, the shipping fee is offered, for any other order the shipping fee will be charged to the buyer for an amount starting at 5 and more depending on the customer’s order.

 

Article 4. Order and payment terms

 

Before any order, the buyer has the option to create an account on the www.nano-carapace.fr site. The account creation section can be accessed directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile…), will have to identify himself using this information. Carapace France offers the buyer to order and pay for its products in several stages, with 2 payment options to choose from:

 

– Secure payment on our website via the Credit Mutuel system: the buyer selects the products he wants to order in the “basket”, changes if necessary (quantities, references…), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: “Payment by bank card.” Finally, the last step offers to verify all the information, take notice and accept the present terms and conditions of sale by checking the corresponding box, and then invites him to validate his order by clicking the “Confirm my order” button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. Upon receipt of payment, the order will be processed and the buyer will be informed by e-mail. Carapace France will ship the products on the same day if ordered before 12:00 p.m. and the next day for any order after 12:00 p.m.

 

 

 

– Payment by bank transfer (longer processing): the buyer selects the products he wants to order in the “basket”, changes if necessary (quantities, references…), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: “Payment by wire transfer.” Finally, the last step offers to verify all the information, take notice and accept the present terms and conditions of sale by checking the corresponding box, and then invites him to validate his order by clicking the “Confirm my order” button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must contact his bank in order to make the transfer corresponding to the amount of his order to the bank account of Carapace France, whose details are communicated to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. Carapace France will ship the products on the same day if the money is received before 12:00 p.m., the next day if the money is received after 12:00 p.m.

 

Confirmation of an order results in acceptance of these terms of sale, recognition of full knowledge of them and the renouncement of its own terms of purchase. All the data provided and the confirmed confirmation will be worth proof of the transaction. If the buyer has an email address and has informed it about his purchase order, Carapace France will provide him with an e-mail confirmation of the registration of his order and the number of parcels.

 

If the buyer wishes to contact Carapace France, he can do so either by mail at 16 Avenue de l’Europe 67300 Schiltigheim; or e-mail: contact@nano-carapace.com.

If the product ordered is unavailable, we will let you know as soon as possible. We will offer you a product of the same quality or price.

Some products may be excluded from sale if they are constrained to deliver under good order conditions.

 

Article 5. Property reserve

 

Carapace France retains full ownership of the products sold until the price is fully collected, including principal, fees and taxes.

 

Article 6. retraction

 

Under Section L121-20 of the Consumer Code, the purchaser has 14 business days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the return fee. Undamaged product, unreased package, unreased product or replace.

 

Article 7. delivery

 

Deliveries are made at the address indicated on the purchase order which can only be in the agreed geographical area. Orders are made by La Poste via their COLISSIMO service, a delivery service with or without follow-up, delivered with or without a signature. Delivery times are given only as an indication (the global health crisis is lengthening the delivery time); If these exceed thirty days from the order, the sales contract may be terminated and the buyer refunded. Carapace France will be able to provide the buyer with the number of follow-ups of their parcel by e-mail. The buyer is delivered to his home by his postman. In the absence of the buyer, he will receive a notice of passage from his postman, which allows him to remove the products ordered at the nearest post office, during a period indicated by the postal services. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of Carapace France. The buyer is required to check in the presence of the Post Office or delivery driver, the condition of the packaging of the goods and its contents on delivery. In case of damage during transport, this must be stipulated on the delivery voucher, a reservation must be issued by the customer, otherwise no recourse will be possible on the part of the company Carapace France, any protest must be made with the carrier within three days of delivery.

 

Article 8. guarantee

 

All products supplied by Carapace France benefit from the legal guarantee provided by Articles 1641 and following of the Civil Code. If a product sold is not compliant, it may be returned to Carapace France, which will take it back, exchange it or refund it. All requests, requests for exchange or refund must be made by mail at Carapace France, 16 Avenue de l’Europe, 67300 Schiltigheim, or by email at: contact@nano-carapace.com within thirty days of delivery.

 

Article 9. responsibility

 

The company Carapace France in the process of distance selling, is held only by an obligation of means. It cannot be liable for damage resulting from the use of the Internet such as data loss, intrusion, viruses, service disruption, or other unintentional problems.

 

Article 10. intellectual property

 

All elements of the Carapace France website are and remain the intellectual and exclusive property of Carapace France. No one is allowed to reproduce, exploit, or use in any capacity, even partially, elements of the site whether they are in the form of photo, logo, visual or text. Any representation and/or reproduction and/or partial or total exploitation of this site, by any process, without the prior and written permission of Carapace France or its partners is strictly prohibited and would be likely to constitute infringement within the meaning of Articles L 335-2 and following of the Intellectual Property Code.

 

Article 11. Personal data

 

Carapace France is committed to preserving the confidentiality of the information provided by the buyer, which he would be required to transmit for the use of certain services. Any information about him is subject to the provisions of Act 78-17 of January 6, 1978. As such, the User has the right to access, modify and delete information about him. They can request it at any time by mail to contact@nano-carapace.com.

 

Article 12. Dispute resolution

 

These conditions of distance selling are subject to French law. For any dispute or dispute, the competent Tribunal will be that of Strasbourg.